dotScribe Does Not Work After Mac Install - No Suggestions or Executed Phrases

dotScribe Does Not Work After Mac Install - No Suggestions or Executed Phrases

If dotScribe is not providing suggestions or executing phrases after installation on a Mac, follow these steps to resolve the issue.

Common Issue: Accessibility Access
  • Granting Accessibility Access:
    • This issue is most commonly due to not granting dotScribe Accessibility access in your System Preferences -> Security & Privacy during installation.
    • dotScribe requires permissions for Accessibility, Input Monitoring, and Automation to function correctly.

Steps for MAC OS Install

  1. Install dotScribe:

    • Drag the dotScribe icon to your Applications folder to install the application.
  2. Open dotScribe:

    • Go to your Applications folder and open dotScribe.
  3. Grant Permissions:

    • Open System Preferences.
    • Navigate to Security & Privacy.
    • Grant permissions for Accessibility, Input Monitoring, and Automation.
  4. Restart Your Computer:

    • Restart your computer to apply the changes.
    • After restarting, open dotScribe to check if the issue is resolved.

Best Practices

  • Ensure Permissions: Always verify that dotScribe has the necessary permissions during and after installation to avoid functionality issues. 



We hope this article answered your question and helped you learn more about using dotScribe. Return to our help center for more helpful knowledge base articles and start saving time with dotScribe today.

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