dotScribe does not work after MAC install - NO SUGGESTIONS or no executed phrases

dotScribe does not work after MAC install - NO SUGGESTIONS or no executed phrases

This is most commonly due to not granting dotScribe ACCESSIBILITY access in your System Preferences -> Security & Privacy -> Privacy during installation. dotScribe requires Accessibility features in order to function correctly.

MAC OS Install

1. Drag the dotScribe icon to your Applications folder to install
2. Go to your Applications folder and open dotScribe
3. Grant PERMISSIONS in your System Preferences -> Security & Privacy -> Privacy
4. Restart your computer then open dotScribe



Please submit a HelpDesk ticket or send an email to support@dotscribe.com if the problem remains unresolved. 

We hope this article answered your question and helped you learn more about using dotScribe. Visit our help center for more helpful knowledge base articles and start saving time with dotScribe today.

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