Each time you exit and reopen dotScribe on your desktop, it automatically syncs with your Online Library as the "Logging In" window is displayed.
While live sync is planned, it is currently unavailable. If you add a new phrase or edit a phrase in the dotScribe online library, you will need to sync the online library with your dotScribe app for the phrases to appear in your dotScribe suggestions window.
The easiest way to sync your online library is to select "Sync Phrases" button located in the dotScribe taskbar menu. dotScribe will be paused while Sync occurs and will resume once complete. Depending on the amount of new content, it may take up to a minute to sync with your online library. The dotScribe menu will return to normal once sync is completed. If there are any errors after Sync Phrases is completed, we recommend you either restart your computer or use the shortcut CTRL + SHIFT + ESC to close all instances of dotScribe in your task manager and then restart dotScribe.
If the Sync Phrases doesn't work, we recommend to first SIGN OUT then EXIT by selecting the small X at the top right corner of the dotScribe window. Restart dotScribe and your phrases will be synced.
We hope this article answered your question and helped you learn more about using dotScribe. Visit our help center for more helpful knowledge base articles and start saving time with dotScribe today.
Customize the Placement of the dotScribe Suggestion Window
To change the placement of the dotScribe autocomplete suggestion window, Click the dotScribe icon on your computer toolbar. Click settings. Click the drop-down for Autocomplete Position" Choose either "Top Left", "Top Center", or "Top Right" We hope ...
To delete phrases, open app.dotscribe.com and log in to your account. Click on the library with the phrase you want to delete. There are two ways to delete phrases. Option 1: Click the box to the left of the phrase name to select it, then press ...
How do I reset the desktop suggestions?
If you notice an error with your dotScribe suggestions, you can reset the suggestions window in a few easy ways: Press the ESCAPE key twice Press the spacebar, enter, or another non-character key (that isn't your execute key) Click anywhere outside ...
Help! I can't find the right phrase.
When you try to find a phrase in dotScribe's autocomplete suggestion window, if you don't find it immediately, try typing a few more keystrokes (without using the spacebar). This should help you find the appropriate phrase you are looking for. See ...
Import your Phrases from Excel
dotScribe is currently able to accept imports as excel files. To import your own phrases into dotScribe, Open app.dotscribe.com and sign in Click “My Library” If you don’t already have a folder made, click “Add Folder” Click “Import Phrases” To see ...