How to Sync Your Phrases

Each time you exit and reopen dotScribe on your desktop, it automatically syncs with your Online Library as the "Logging In" window is displayed.

While live sync is planned, it is currently unavailable. If you add a new phrase or edit a phrase in the dotScribe online library, you will need to sync the online library with your dotScribe app for the phrases to appear in your dotScribe suggestions window. 

The easiest way to sync your online library is to select "Sync Phrases" button located in the dotScribe taskbar menu. dotScribe will be paused while Sync occurs and will resume once complete. Depending on the amount of new content, it may take up to a minute to sync with your online library. The dotScribe menu will return to normal once sync is completed. If there are any errors after Sync Phrases is completed, we recommend you either restart your computer or use the shortcut CTRL + SHIFT + ESC to close all instances of dotScribe in your task manager and then restart dotScribe. 

If the Sync Phrases doesn't work, we recommend to first SIGN OUT then EXIT by selecting the small X at the top right corner of the dotScribe window. Restart dotScribe and your phrases will be synced.

We hope this article answered your question and helped you learn more about using dotScribe. Visit our help center for more helpful knowledge base articles and start saving time with dotScribe today.

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