dotScribe Froze, Quit, and showed a JavaScript Error, what do I do?

dotScribe Froze, Quit, and showed a JavaScript Error, what do I do?


 
This error is displayed during our current autoupdate process. With the release of a NEW VERSION, dotScribe will force your current version to close which triggers this error message. As we are very early in our development, forced updates will be necessary to ensure critical fixes are updated system wide.

dotScribe should continue to update and replace the old version with the new within a matter of minutes. You will be able to continue using dotScribe once the update is complete.

If needed, exit dotScribe and restart the app to resolve any issues that may come from the forced autoupdate. If you have recurrent problems please submit a HelpDesk ticket so we can help.


We hope this article answered your question and helped you learn more about using dotScribe. Visit our help center for more helpful knowledge base articles and start saving time with dotScribe today.

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