If Cerner shows “Paste Failed” and says the paste action cannot continue because unsupported formats are on the clipboard, first slow dotScribe’s Clipboard Restore timing.

1. Open the dotScribe menu and choose Settings.
2. Find Clipboard Restore.
3. Set it to Medium.
4. Return to the same Cerner field and try the phrase again.
5. If Cerner still shows the message, set Clipboard Restore to Slow and test once more.

Expected result

Cerner should accept the inserted text without the “Paste Failed” warning.

If the message continues

Use manual Copy from the Online Library for the immediate task, then contact dotScribe Support with the exact Cerner message and your Windows version. Remove patient-identifying information from screenshots or other troubleshooting material before sending it.