Manage Your Billing and Subscription

Manage Your Billing and Subscription

Steps to Access Billing and Subscription

  1. Access Your Online Library:

  2. Navigate to Settings:

    • In the upper right corner of the screen, click the settings icon and select "Settings" from the dropdown menu.

  3. View Billing and Subscription:

    • In the settings menu, you can access your billing and subscription details and view your current plan and its expiration date.

  4. Managing Your Subscription:

    • Click the "Manage" button to be redirected to Stripe.
    • In Stripe, you can:
      • Update or Cancel Your Plan: Modify or cancel your current subscription plan.
      • Add or Edit Payment Method: Update your payment information.
      • Update Billing Email: Change the email address associated with your billing.
      • View Past Invoices: Access and review your previous invoices.

Troubleshooting

  • Billing Discrepancies: For any billing discrepancies, contact dotScribe support through support.dotscribe.com.

We hope this article answered your question and helped you learn more about using dotScribe. Return to our help center for more helpful knowledge base articles and start saving time with dotScribe today. 

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